“Having developed services in the world’s most demanding mining environments—Chile and Peru—provides a solid foundation of credibility when expanding operations into other markets.”

Every minute of mining operations has a direct impact on productivity and costs. That is why the reliability of control systems is so critical. In this context, one of Tunning Ingeniería’s pillars in recent years has been the strengthening and integration of technical support.

“We have put a lot of effort into digitizing our back office, incorporating technology and automating processes,” says Claudio Jara, the company’s general manager. The electrical civil engineer believes that the critical factor for stability and growth lies in having highly automated internal processes that allow for maintaining a stable, low-cost operation amid increasing complexity and scale of operations.

“The development of artificial intelligence requires companies like ours to be prepared to react adaptively and quickly,” he adds, noting, for example, that autonomous agents and humanoid robots will have significant impacts on mining operations.

Thus, in a context where global mining is becoming increasingly technological and interconnected, strengthening the technical back office has become the foundation that will allow us to plan for international expansion into new markets.

Chile’s Mining Experience as a Calling Card

Chilean mining is a global benchmark for the copper industry. According to Cochilco, Chile will continue to lead the market and could increase its share of global production thanks to the momentum generated by new projects and expansions of existing operations.

This leadership positions the country as a supplier of strategic minerals for the energy transition and digitalization, but also as a testing ground for advanced technological solutions in mining. “For us, this is key. Having developed services in the world’s most demanding mining ecosystems—Chile and Peru—provides a foundation of credibility when planning operations in other markets,” Jara emphasizes.

The United States has expressed interest in developing its own production of critical minerals. For companies involved in mining, this opens a window of opportunity.

“We compete in an established market with many players and a high degree of segmentation. The most significant differences we observe are not only technical but also cultural within the ecosystem,” notes Jara.

In this context, we also compete based on how we organize ourselves. We have consistently invested in digitizing the back office, automating internal processes, and strengthening the standardization of technical support methodologies to build an operation that can scale internationally, without depending on the geographic location of our teams.

In the mining industry, innovation often occurs in the invisible layers of the system: software, protocols, algorithms, and internal processes. That is precisely where we have focused our efforts.